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  Public Ticket #504209
Contact Form not working
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  • humative started the conversation

    Hallo,

    Almost finished building my website, I still have two issues to solve:

    · Contact Module

    · Page 404

    The contact module never worked. The Form always returns the error message.

    Can you help? Many thanks.

    PHP 5.4.37

  •  14
    Nick replied

    Hey,

    Can you send me the post.php file so I can see how you have it setup?

    Thanks,
    Nick


    aetherthemes

  • humative replied

    sure!

  •  14
    Nick replied

    I\'m afraid that everything looks alright and from what I can tell the contact form should be working. We can try uploading your site to my server to test if it works there and determine if the problem is coming from the server setup.

    Have you contacted your hosting providers for support on this?

    Thanks,
    Nick


    aetherthemes

  •   humative replied privately
  • humative replied

    Hallo,

    I have contacted my hosting provider. They send me an example of a correct configuration code (attached file).

    In order to send mail through PHP scripts, I must authenticate on SMTP as follows:

    host connection to the mail server: 192.168.0.133

    host: mail.yourdomain.xx
    port: 25 (or 465 with ssl)
    username: email@yourdomain.xx
    password: your password

    Yet I was unable to make the module work.

    I understand this may exceed your duties, but If you can be of any help I\'ll really appreciate it.

    Thanks again.