Okay
  Public Ticket #357620
Support
Closed

Comments

  • Michael started the conversation

    I'm unable to register for support using the purchase code 232c88c4-ecdf-4cce-bc3a-d85fd8d58933

  •  12
    Nick replied

    Hi Michael,

    I don't understand, you've managed to post a ticket which means you've successfully registered, what is the issue?

    Thanks,
    Nick


    aetherthemes

  • Michael replied

    When I attempt to register my software at http://support.pixelentity.com/register.php?do=add... I get an error message that says "A required field called Item Purchase Code is missing or has an invalid value."  Please see attached jpg.

  •  12
    Nick replied

    The link you shared is for the support forum of author 'Bitfade' who offers the WordPress version of Visia. If you have purchased the WordPress version, please use the purchase code from that particular purchase. 

    Thanks,
    Nick


    aetherthemes