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  Public Ticket #264445
Video Playback
Closed

Comments

  • Matthew started the conversation

    Hello,

    I'm having trouble with video playback on the .mp4 video on the portfolio page for Internet Explorer version 11 on Windows 8. The video sample provided works fine in all browsers, but the one I created works only in Chrome and FireFox. In Internet Explorer it appears to just freeze at the final frame. I've used Adobe Media Encoder to match the encoding used in the sample video provided (see attachment). The file size is 5.7MB - 11 seconds long.

    Finally the OGG site outputs only .ogv which I am forced to change to .ogg to get the video to work on Chrome and FireFox.

    Also, it appears the search function is not intended to work?

    Thanks!

    Matthew Boggs

    m@matthewboggs.com

  •  14
    Nick replied

    Hi Matthew,

    Please refer to your other ticket for support, I'll be closing this one to avoid any confusion.

    Thanks,
    Nick


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