Public Ticket #1701423
Site Menu Broken On Google Chrome and Windows versions of Firefox


  • Benedetto Bordone started the conversation

    Hi there, 

    Our main website menu unfortunately doesn't work anymore with Google Chrome and Windows versions of Firefox. 

    It can navigate off the main page but won't scroll between sections on the same page.

    We believe that it may have something to do with the issue in the screenshot attached. 

    The site is at https://theloft.co 

    Please note that we are using a pretty old version of Visia, this site was built in 2013.

    Please let me know if you are able to assist? 

    Many thanks and best wishes, 


    Attached files:  Screen Shot 2018-09-02 at 22.30.24.png

  •  12
    Nick replied

    Hey Benedetto,

    Again sorry for the late reply, but I'm afraid we can't provide support for the WordPress theme. The team that developed it is not us but rather - https://themeforest.net/user/bitfade

    Unfortunately this theme is not up on ThemeForest anymore, only the HTML Template is there (which is ours) - https://themeforest.net/item/visia-responsive-one-page-portfolio/5475877. If you have any support enquiries about this instead, we'd be more than happy to help!

    Sorry for this confusion I hope you understand.


  •   Benedetto Bordone replied privately
  •   Nick replied privately
  •   Benedetto Bordone replied privately
  •   Nick replied privately