Okay

Thanks for purchasing one of our files, we appreciate it!


Our team is based in Bulgaria (GMT+2) so please be aware of any time difference. Support covers getting setup, trouble using any features, and bug fixes. Regretfully we cannot provide support for modifications or 3rd party plugins.

  Public Ticket Activity

Tanya Seaman Pinterest   Updated 1 week ago   4   Crisp - Creative Designer Portfolio Most recent comment from Nick:I'm afraid I haven't incorporated Pinterest into any of my designs and I don't know exactly how the process works. There is an extensive article on Pinterest about it though, maybe you can check it ... paul petersson contact form   Updated 2 weeks ago   2   Crisp - Creative Designer Portfolio Most recent comment from Nick:Hi Paul,Sorry for the extremely late reply. On the link you have specified everything works perfectly on my end, did you manage to fix the issue?Thanks,Nick Kevin keeping portfolio order fixed on resize   Updated November 24, 2015   8   Maven - Responsive One Page Portfolio Most recent comment from Nick:Hey Kevin,Can you tell me if all the issues you were experiencing with the mail script are solved?Thanks,Nick humative Contact Form not working   Updated August 28, 2015   5   Form - Responsive HTML5 Template Most recent comment from humative:Hallo,I have contacted my hosting provider. They send me an example of a correct configuration code (attached file).In order to send mail through PHP scripts, I must authenticate on SMTP as ... Francisco FTP   Updated July 28, 2015   2   Crisp - Creative Designer Portfolio Most recent comment from Nick:Hi Francisco,You will need to install an FTP client like FileZilla and connect to your server or login to your cPanel through your hosting and upload the files directly from there.If you opt to use ... Bill Fixed Header on Phones   Updated May 12, 2015   2   Neue - App Landing Page Most recent comment from Nick:Hey Bill,It was fixed for a while on mobile devices as well but proved to be really buggy so it was moved back to being static on the top. I wouldn't recommend using a fixed navigation on mobile ... Bill Overview Images   Updated May 10, 2015   2   Neue - App Landing Page Most recent comment from Bill:Scratch this request. I just finished configuring my site and I'm pretty happy with it. Love the template, best I've seen. Easy to configure and it looks awesome! Saved me a lot of time.Still ... Elisa Mute video background   Updated April 18, 2015   2   Maven - Responsive One Page Portfolio Most recent comment from Nick:Hi Elisa,Can you please send in a link to your site so I can check it out?Thanks,Nick Merrill Oakes "waiting for" on tab   Updated April 2, 2015   2   Visia - Responsive One Page Portfolio Most recent comment from Nick:Hi Merrill,Sorry to hear that the theme doesn't perform well for you, but this is the support center for Aether Themes items only. I can see that this is the WordPress version that is developed by ... Kelsey Marsh Stylesheet is missing   Updated March 6, 2015   2   Visia - Responsive One Page Portfolio Most recent comment from Nick:Hey Kelsey,I don't have any options in my Envato account that would allow me not to process the payment, all of the processing is done through Envato's system alone and I don't have control over it ... Orkun Düzgün Protfolio div Issue and some questions   Updated March 5, 2015   3   Visia - Responsive One Page Portfolio Most recent comment from Orkun Düzgün:For the 2nd question, now everything is great and for the 1st and 3rd, the problem was, I messed up the code. So now everything is fine. Thank you for your fast response!Orkun InfoMetric InfoMetric Change width of works   Updated March 3, 2015   4   Visia - Responsive One Page Portfolio Most recent comment from Nick:It is possible, but you'd need to rework the whole grid or rework the markup so that the projects aren't a part of the grid at all, which is a serious customization, and I'm afraid we can't provide ... InfoMetric InfoMetric Show progression % on loading icon   Updated March 2, 2015   2   Visia - Responsive One Page Portfolio Most recent comment from InfoMetric InfoMetric:Ok, I found it.The color of the progress % is white and my background too. That's why I didn't see it... Theunis Hall Social Icons Updated? [Need Vimeo Icon]   Updated February 27, 2015   3   Maven - Responsive One Page Portfolio Most recent comment from Theunis Hall:Hi again,Thanks a lot Nick, it worked perfectly. Devran Ali Yöner post.php   Updated February 20, 2015   13   Maven - Responsive One Page Portfolio Most recent comment from Devran Ali Yöner:1 - It's hosted at Turkey.2 - Here is my admin panel i think because it's called hosting panel here. But unfortunately it's only in Turkish. 3 - The only editable thing is some php.ini options. ...
https://aether.ticksy.com/